Frequently Ask Question
Q: What is a Text Message (SMS)?
Text message or SMS stands for “Short Message Service”. The short portion of the term comes from the fact that messages have a maximum length of 160 characters. Text messages are not email and are sent and received on cell phones. Synonymous terms are Texting, TXT, SMS, and Text Message.
Q: What is A Short Code?
Think of a short code as an abbreviated phone number. Instead of sending keywords to a long 10 digit phone number, you can send your keyword to a short code that is less to type and easier to remember.
Q: What is A Keyword?
Patrons text keywords to our shared short code to join lists or trigger an information request. Each business or organization on the Promoz Direct system has their own keyword/s, and they promote these keywords along with our short code to get people to join their lists. For example, when the keyword " VILLAINS" is sent as a message to the short code 12345, the cell phone number of the person sending the message is logged by the system and then added to the list of customers for Villains Hockey. The organization can then keep everyone informed, by launching text messages to their entire opt-in team list.
Q: Can My Phone Receive Text Messages?
Most all cell phones since 2000 are equipped to send and receive cell phone messages. Nearly all cell phone carriers offer text message service.
Q: What Is The Advantage of Using Text Messaging?
Texting is less intrusive then a phone call, and is nearly instantaneous in delivery. Unlike email, text messages can be delivered when people are away from their desks and delivered to their phones to be read at any time or place. With this kind of reach, it's no wonder that an estimated 95% of all text messages are read. The best advantage is that you are delivering it "DIRECTLY" to their mobile device. Enabling them to receive your information instantly, Wherever they are!
Q. I Don't Have Cell Phone Numbers For My List, What Can I Do?
Nobody has cell phone numbers when they first start out. You will grow your list by inviting people to join for updates on events, specials, various points of interest. Studies from MMA (Mobile Marketing Association) say that 84% of those with cell phones want to be on lists of the businesses, establishments or organizations they frequent in person or online.
Q: What is A Keyword?
A keyword is a unique term of letters or numbers typically 5 to 7 characters in length that identifies you within our shared short code.
Q: How Do Keywords Work?
You pick the keyword you want to use to identify you. As long as nobody else is using that keyword, you can use it. If you do not get the keyword you want, you can keep checking as keywords come available from time to time. You can pick any combination of numbers or letters 5 to 7 characters long.
Q: Can I Have Any Keyword I Want? Are There Any Limitations?
As long as nobody else is using that keyword, it’s yours! You must keep it active in our system, in order for it to remain with your account.
Q: What is A Short Code?
A short code is a 5 to 6 digit number that is commonly accepted my major carriers as a number that you can send text messages to. They are shorter and therefore easier to remember then 10 digit phone numbers.
Q: Who Owns My Data?
You data is owned by you. No one will contact your list without your direct consent.
Q: Do I Need to Posses Any Technical Knowledge/Skills?
Not at all. If you can send email or login to the system with your user-name and password you have already qualified yourself as being able to run this system. It is very simple and straight forward.